Refund Policy

Payment

If user registers to use the Service provided by www.apexentsolutions.com we will collect your contact information (such as First and Last name, Email address, Postal address, Personal identifier etc.) to complete a payment from user. We may ask you personal information when we need information that personally identifies you (personal information) or allows us to contact you. We may ask you to complete a registration form before we provide you the services. Customer’s contact details will be used by the Imaceusa Inc.’s Agent to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.

The descriptor on your bank statement is Imaceusa 1-888-507-0706 FREE.

Imaceusa is not affiliated with any other name brands, such as Microsoft or Dell, although our staff may be licensed by these or other companies.

Refund Policy

A full refund will be issued if Imaceusa Inc.’s service has not been able to resolve even a single issue for you within the first 14 days of the purchase. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this, Imaceusa Inc. may, at its sole discretion and on a case by case basis, agree to a refund of fees after deducting charges for servicing the Customer (Partial refund).

In an event where the customer wants to end the contract without any specific reason, balance amount will be refunded on the basis of a minimum of (50% of the total charged amount) x number of cases resolved by us.

Why Customer us!

“Big thanks to Imaceusa and very happy about the wonderfully speedy service you provided in getting us home. We are very pleased to be back with you.”

Chris Doe / Wilton's Music Hall

Why Customer us!

“Thank you very much for supporting us through something which could very much have impacted on our business”

Juliet Timms / Grace Blue

Why Customer us!

“Great service every time! The guys I talk to are always friendly and so efficient. Always a pleasure when talking to them, If ever I have a fault or problem I feel safe knowing I am in the hands of your team at Imaceusa .”

David Wartski / Dirty Martini

Why Customer us!

“We recently moved London offices to another site and had Lukasz on site coordinating the network equipment move and getting up and running with our systems, however Imaceusa did a good job helping to overcome the problems that we were facing.”

Richard Lawson / Wanted

Why Customer us!

“Just wanted to take a quick minute to thank you for all your support over the last 1 years. I look forward to continue working with you and the team and thank you once again for enabling us to focus on running our business rather than worrying about whether our computer systems are up to the task.”

Chris Doe / Loc8tor

Why Customer us!

“The migration went so smoothly, if I hadn't seen the new server I wouldn't believe we had changed servers. I will recommend Support Tree to anyone.”

Mark Hamsher / Brook Lyndhurst